PostNL charging high handling fees in Netherlands - how to avoid?

Short answer To avoid high handling fees charged by PostNL in the Netherlands, ensure that your shipments are compliant with EU regulations, including VAT and IOSS requirements. Properly declaring the value of your goods and selecting the right shipping options can also help minimize additional charges. What to check Verify if the seller is registered for IOSS (Import One-Stop Shop) to simplify VAT payments. Ensure that the value of your package is accurately declared to avoid unexpected fees. Check if the shipping method includes all necessary customs clearance services. Review the terms and conditions of your purchase regarding handling fees. Confirm if the seller offers shipping options that include prepaid duties and taxes. What to do next Contact the seller to inquire about their shipping practices and whether they are using IOSS. Request that the seller provides a detailed invoice that includes the correct value of the goods. Choose a shipping option that includes customs clearance to avoid handling fees upon delivery. Review your order confirmation for any additional fees that may apply and clarify with the seller if needed. If you receive a notice of handling fees, contact PostNL for clarification and to understand your options. Common pitfalls Assuming all sellers are aware of IOSS and VAT regulations. Not checking if the shipping method includes customs clearance services. Overlooking the importance of accurate product valuation on the customs declaration. Failing to communicate with the seller about potential fees before completing the purchase. Ignoring the possibility of additional fees based on the carrier's policies. Pro tip Always ask the seller about their shipping practices and whether they can provide a shipping option that covers all duties and taxes upfront to avoid surprises upon delivery.