AliExpress account blocked/blacklisted after disputes - why and how to fix?

AliExpress Issues

Short answer If your AliExpress account has been blocked or blacklisted after disputes, it is often due to a high number of unresolved issues or claims against sellers. To resolve this, you will need to follow specific steps to appeal the decision and ensure compliance with AliExpress policies. What to check Review the reasons provided by AliExpress for the account blockage. Check your dispute history and the outcomes of each claim. Ensure that you have complied with AliExpress policies regarding returns and refunds. Verify your payment methods and account information for any discrepancies. Look for any outstanding issues with your recent orders, such as customs delays or carrier handling fees. What to do next Log in to your AliExpress account and navigate to the help center. Locate the section for account issues or disputes. Submit an appeal by providing necessary details, including your account information and reasons for the dispute. Attach any relevant documentation that supports your case, such as order confirmations or correspondence with sellers. Wait for a response from AliExpress, which may take several days. Monitor your email for updates. If your appeal is denied, consider contacting AliExpress customer support directly for further clarification. Common pitfalls Failing to provide sufficient evidence to support your appeal. Ignoring AliExpress policies regarding disputes and claims. Not keeping records of your communications with sellers or AliExpress. Assuming that all disputes will be resolved in your favor without proper justification. Neglecting to check for any outstanding payments or fees that may affect your account status. Pro tip To prevent future issues, maintain clear communication with sellers and resolve any disputes promptly. Additionally, familiarize yourself with AliExpress policies to avoid misunderstandings that could lead to account restrictions.