No. On AliExpress, it is safer to confirm delivery only after the parcel is in your hands and you have checked the packaging and the item. If you confirm too early and then find a problem, you may make it harder to use the order-protection or dispute process.
What to do instead:
- First, check the tracking status and your order page. If the order shows “delivered” but you do not have the parcel, do not confirm. Save a screenshot of the tracking result and contact the seller and, if needed, the carrier with your order number.
- When the parcel arrives, inspect the outer packaging before opening it. Look for tears, wet marks, resealing, crushed corners, or a label that does not match your name or address. If anything looks wrong, take photos first.
- Open the package and test the item right away enough to catch obvious issues. Check the exact model, size, colour, accessories, and basic function against the listing and your order details.
- If everything is correct and works, then confirm delivery.
- If the item is missing parts, damaged, wrong, or not working, do not confirm delivery. Start the platform’s problem or dispute process and include the order number, photos, and any short video that shows the defect or the unboxing issue.
The key point is that the answer depends on your order protection status and whether you have already received and inspected the parcel. You should check the order page for any buyer-protection end date or dispute deadline, because those dates matter more than the delivery confirmation itself.
If you are unsure whether to wait, the safest choice is to treat “confirm delivery” as the last step, not the first one. A quick confirmation can close the easiest path for raising a problem if the parcel turns out to be incorrect.
Practical tip: If the parcel looks suspicious, film the opening process from the sealed package to the item inside, because that evidence is often the clearest proof if you need to report a problem.
